Live in North London? Fix it, don’t ditch it!
Toaster broken? Kettle giving up? We’re offering anyone living in North London (Barnet, Camden, Enfield, Hackney, Haringey, Islington and Waltham Forest) 50% off electrical repairs.
To get a voucher to use at a high street repair business near you, fill out the application form below. Vouchers will be available from 1 April and will be emailed to you.
Be one of the first people to get money off repairs. Save money, reduce waste and help the environment.
This project is funded by the North London Waste Authority and is being delivered in partnership by The Restart Project, ReLondon and fix1.today - powered by FixFirst.
Are you an electrical repair business in North London? Register today to take part in the North London repair voucher scheme.
Repair business registrationFAQs
What items are repairable under the voucher scheme?
Covered: Household electrical items
Smartphone, tablet, laptop, desktop computer, monitor, headphones, pc accessory, printer/scanner, paper shredder, digital compact camera, dslr/video camera, television, games console, gaming-related accessories, hair & beauty item, handheld entertainment device, projector, audio equipment, portable radio, musical instrument, kettle, lamp, fan, power tool, sewing machine, toaster, toy, vacuum, watch/clock, coffee maker, food processor, hair dryer, iron, microwaves.
Not covered: White goods, non-electrical items
Fridges or washing machines.
How much is a voucher worth?
The voucher gives a discount of 50% off the cost of your repair up to £50. For example, if you were to get your phone screen replaced for £20, you would pay £10 and the voucher would cover the other £10. Note that if your repair costs more than £100, you would only get £50 discounted off of the total.
Who can get a voucher?
You must be a resident of a North London borough (Barnet, Camden, Enfield, Hackney, Haringey, Islington, Waltham Forest). Individuals are limited to one application at a time but can apply for an additional voucher after a repair has been completed or if a voucher has expired.
How long does it take to get a voucher?
New vouchers will be released every two weeks from 1 April to 30 September 2025. We anticipate that residents will be able to receive a voucher to their emails immediately after submitting their application, however this is subject to demand and could potentially take up to 2 weeks depending on availability.
How long is a voucher valid for?
Vouchers must be used within two weeks. A reminder will be sent and any vouchers that are not used within that time will expire. You are welcome to reapply if needed.
Can I get more than one voucher?
Individuals are limited to one voucher at a time. You are welcome to reapply if you would like to repair a second item.
How do I use the voucher?
As soon as it becomes available, a voucher will be emailed directly to you. This voucher will include a QR code that will be scanned by businesses when it comes time to pay. If you don’t have a phone, the QR code can also be printed. Check out your local library if you need any help with printing.
What shops can I use a voucher at and how do I book a repair service?
Take a look at the map of participating businesses above. This will include businesses that do general repairs as well as businesses that only repair specific items (such as mobile phones). You are welcome to use the voucher at any participating business depending on their availability. To book a repair, please contact the business directly using the contact information provided. The voucher will be applied when it comes time to pay.
What if my item doesn’t turn out to be repairable?
We are sorry that your item wasn’t able to be repaired! Take a look at this map to see where you might be able to donate it for refurbishment or recycling instead.
How long is the trial running?
From 1st April to 30th September 2025.
Who can I reach out to if I have questions?
This trial is being delivered in partnership by The Restart Project, ReLondon and fix1.today powered by FixFirst.
Visit fix1’s website for step-by-step support or get in touch with the fix1.today team with any questions via london@fix1.today.
Where can I find the application form?
The application form is linked above. If you are having trouble accessing it, the form is also available to fill out on fix1.today/london-repair-voucher-program.
Why are you running this scheme?
Repairing is important as it helps to reduce waste of valuable materials (including metals and critical minerals) and can also avoid the purchase of a new item and the environmental impact associated with manufacturing. This scheme aims to assess whether reducing the cost of repair helps Londoners access repair services and builds demand for local businesses over the long-term. The results of the trial will be used to inform future project delivery and policy design.
How can I learn more about repair?
1) Take a look at the fix1.today website and try their fiXi ai chat to get help fixing items.
2) You can also find a free community repair event at The Restart Project where volunteer fixers will help you learn how to repair your broken or slow devices.
3) Check out the annual Repair Week for articles, DIY guides, and keep up to date with repair events across London to learn hands-on skills and keep your items in top shape while saving money and reducing waste!
4) Take a look at North London Waste Authority’s webpage for useful resources and local repair and reuse events.
What if I’m not in North London?
While you’re not eligible for a voucher yet, you can register your interest by filling out the application form above. You can also:
1) Find a repair cafe near you.
2) In London, find your nearest electrical repair shop or check out Repair Finder for shops across the UK.
3) Sign up for FixFirst’s fix1.today account to access their repair resources and be alerted to future voucher schemes.
