Cookie Policy

Here is an explanation of what cookies are and how we use them. 


What are cookies?

Cookies are files saved on your phone, tablet or computer when you visit a website. Cookies generally do not contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. To find out more about how we collect, store and use information about you or your visit, see our Privacy Policy.

How we use cookies

We use cookies to make our website work, for example by keeping it secure. We also use cookies to measure how you use our website, such as which links you click on, which pages you visit and how you read and interact with page content. In addition, we use cookies to help show you relevant information which improves your experience using our site.

Our use of cookies

We want you to understand the different types of cookies that are used on our website. These may be set by us, or by third parties who provide functionality embedded in or connected to our website. We use a variety of types of cookies for the following purposes:

  • Strictly necessary (essential) cookies: these are cookies strictly necessary for the performance of our website, for example, cookies that enable website content to be delivered securely and efficiently. Without these cookies, the website may fail to operate properly.
  • Statistics and Performance cookies: these cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not seek to identify a particular visitor and the analysis is done at an aggregate and therefore anonymous level.
  • Marketing & Advertising cookies (including ad measurement): These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. These cookies are usually placed by trusted third parties (such as advertising networks) who we have a relationship with. They remember that you have visited a website and this information is shared with other organisations such as advertisers. These third parties combine data that we share with them with data from other sources, such as their own websites. This combined data can then be used to ensure that we can better target our visitors with advertisements for roles on our website that are more relevant to you and others. For more information, visit www.youradchoices.com. Please note that by opting out of receiving targeted advertisements on one browser, device or app will not necessarily opt you out of all such adverts from all browsers, devices or apps.

You can find more information about the individual cookies we use on our website and the purposes for which we use them in the table below.

Strictly necessary cookies

Cookie Name Description Kept for
hi-contrast-hide This cookie is used to remember if you hide the option for high-contrast mode on the website 1 year
hi-contrast-mode This cookie is used to remember if you have high-contrast mode enabled between page views 1 Year

Statistics /Performance cookies

Google Analytics
We use Google Analytics (analytics.google.com) to report on anonymous usage statistics such as number of page views and search terms, for the purpose of helping us improve the website for you. Google Analytics can set the following cookies:

Cookie Name Description Kept for
_ga Identifier used by Google Analytics to uniquely identify users. 2 years
_gid Identifier used by Google Analytics to uniquely identify users. 1 Day
_gat_gtag_UA_117673594_5 Used by Google Analytics to limit the request rate to their service 1 Minute

HotJar

We use HotJar (www.hotjar.com) to record anonymous information for some visitors to help us improve and enhance the navigation and usability of the website. HotJar can set the following cookies:

Cookie Name Description Kept for
_hjid Hotjar cookie that is set when a visitor first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 1 year
_hjClosedSurveyInvites Hotjar cookie that is set once a visitor interacts with an External Link Survey invitation (for asking for feedback about the website). It is used to ensure that the same invite does not reappear if it has already been shown. 1 Year
_hjDonePolls Hotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in. 1 Year
_hjMinimizedPolls Hotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through the website. 1 Year
_hjShownFeedbackMessage Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show. 1 Year
_hjRecordingLastActivity This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records). Current browsing session
_hjTLDTest When the Hotjar script executes they try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, they try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. Current browsing session
_hjUserAttributesHash User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated. Current browsing session
_hjCachedUserAttributes This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the visitor is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool. Current browsing session
_hjLocalStorageTest This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created. Under 100ms
_hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling. 30 minutes
_hjIncludedInSessionSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling. 30 minutes
_hjAbsoluteSessionInProgress This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 minutes

Marketing and advertising cookies

Cookie Name Description Kept for
_fbp A pixel is a piece of code that we have incorporated into our website that provides a series of functions for transmitting application-specific events and user-defined data to Facebook. A pixel records information about your browsing session, which is sent to Facebook – along with a version of your Facebook ID and the page URL you viewed. 6 months

How to change your cookie settings

Not all cookies are essential for you to use our site. If you would prefer not to use essential cookies, you can disable them in your browser and then delete the cookies saved in your browser history that are associated with this website. You can use this option to prevent the use of cookies at any time.

Please note – by removing the use of cookies, you may experience some disruption when browsing and using our website and some features may not function correctly.

Visit the help pages of your web browser to disable cookies:

  • If you’re using Chrome visit this page from Google
  • If you’re using Internet Explorer or Edge visit this page from Microsoft
  • If you’re using Firefox visit this page from Mozilla
  • If you’re using Safari visit this page from Apple

For any other web browser, visit the official web and guidance pages.

Where can I find more information about cookies?

Find out more about cookies, including how to disable/enable and delete them, at the following website www.aboutcookies.org.You can opt-out of receiving cookies from a range of ad servers by visiting www.youronlinechoices.com and following the instructions provided.

If this Cookie Policy changes, the revised policy will include a new effective date and will be posted on this page. Please check back regularly to keep informed of updates.


Page last updated: April 2021